Eligibility for communication coach :
Qualification:
- Bachelors or Masters Degree in any discipline.
- A degree/Masters's in English communications will be an added advantage.
Required skills:
- Excellent verbal and written communication skills in English
- Excellent verbal communication skills in Hindi
- Experience in leading activities for a change in ways of working.
- Experience in delivering classroom / virtual training and coaching session on soft-skills
- Experience in training and coaching customer service executives and escalation supervisors on soft skills will be an added advantage.
- Ability to lead and influence others.
- Should have basic excel skills and should be good at making PPTs.
- Certifications in soft skill training & instructional designing will be an added advantage.
0 Comments